Tiger Connect Roles - Revision history

JenniferH: /* NURSE ROLES */

2021-01-06T06:06:33Z

NURSE ROLES

← Older revision		Revision as of 06:06, 6 January 2021
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	!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT		!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT
	\|-		\|-
	\|Charge Nurse A/B/C\|\|Any questions about a patient being seen in OPC.		\|Charge Nurse A/B/C\|\|Any questions about a patient being seen in OPC. Patients who need to be seen via nurse only clinic. Pharmacy TT to see which tube station to send meds to. \|\|8am-5pm, Monday-Friday (except Holidays)
	Patients who need to be seen via nurse only clinic.
	Pharmacy TT to see which tube station to send meds to. \|\|8am-5pm, Monday-Friday (except Holidays)
	\|-		\|-
	\|ED Charge Nurse On Duty\|\| \|\|24 hours a day, any day		\|ED Charge Nurse On Duty\|\| \|\|24 hours a day, any day

JenniferH: /* NURSE ROLES */

2020-12-18T23:55:02Z

NURSE ROLES

← Older revision		Revision as of 23:55, 18 December 2020
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	!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT		!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT
	\|-		\|-
	\|Charge Nurse A/B/C\|\| \|\|~~regular outpatient clinic hours~~		\|Charge Nurse A/B/C\|\|Any questions about a patient being seen in OPC.
			Patients who need to be seen via nurse only clinic.
			Pharmacy TT to see which tube station to send meds to. \|\|8am-5pm, Monday-Friday (except Holidays)
	\|-		\|-
	\|ED Charge Nurse On Duty\|\| \|\|24 hours a day, any day		\|ED Charge Nurse On Duty\|\| \|\|24 hours a day, any day

JenniferH: /* NURSE ROLES */

2020-12-18T23:52:54Z

NURSE ROLES

← Older revision		Revision as of 23:52, 18 December 2020
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	\|NW Charge Nurse On Duty\|\| \|\|24 hours a day, any day		\|NW Charge Nurse On Duty\|\| \|\|24 hours a day, any day
	\|-		\|-
	\|OB Charge Nurse On Duty\|\| \|\|24 hours a day, any day		\|OB Charge Nurse On Duty\|\|For the providers to alert the charge nurse of patients that are on their way to the unit( from village or clinic), or to ask questions of the charge nurse on duty \|\|24 hours a day, any day
	\|-		\|-
	\|RN CM On Call-Peds\|\| \|\|		\|RN CM On Call-Peds\|\| \|\|

JenniferH: /* EMERGENCY SERVICES */

2020-12-16T21:49:46Z

EMERGENCY SERVICES

← Older revision		Revision as of 21:49, 16 December 2020
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	\|ED doctor on duty\|\|To communicate about a patient for whom a medevac is already activated. (Usually better to just call the main ED number and ask to speak to the ED doc). To communicate about a patient who needs to be transferred to the ED, '''NOT''' EMERGENCY RMT (unless patient is already being medevac’d)\|\|24 hours a day, any day		\|ED doctor on duty\|\|To communicate about a patient for whom a medevac is already activated. (Usually better to just call the main ED number and ask to speak to the ED doc). To communicate about a patient who needs to be transferred to the ED, '''NOT''' EMERGENCY RMT (unless patient is already being medevac’d)\|\|24 hours a day, any day
	\|-		\|-
	\|ER Pharmacist\|\| \|\|~~24 hours a day~~, ~~any day~~		\|ER Pharmacist\|\|to answer questions from the ER about prescriptions \|\|9am-10pm, Monday-Friday (except holidays)
	\|-		\|-
	\|Ethics Committee On Call\|\| \|\|24 hours a day, any day		\|Ethics Committee On Call\|\| \|\|24 hours a day, any day

JenniferH: /* LONG TERM CARE (LTC) */

2020-12-16T21:40:17Z

LONG TERM CARE (LTC)

← Older revision		Revision as of 21:40, 16 December 2020
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	!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT		!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT
	\|-		\|-
	\|LTC (Elders Home) Doc\|\| \|\|		\|LTC (Elders Home) Doc\|\|The physician that staff at LTC should contact when they have medical questions about a LTC resident \|\|
	\|-		\|-
	\|LTC Pharmacy On Call\|\| \|\|		\|LTC Pharmacy On Call\|\|The pharmacist that staff at LTC should contact when they have medication questions (including needing refills of PRN medications and questions about items on the MAR)\|\|9am-10pm, every day
	\|}		\|}

JenniferH: /* IT DEPARTMENT */

2020-12-16T21:38:46Z

IT DEPARTMENT

← Older revision		Revision as of 21:38, 16 December 2020
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	!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT		!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT
	\|-		\|-
	\|IT Manager On Call\|\| \|\|		\|IT Manager On Call\|\|Use if you can’t get a hold of a tech via x6070 or TigerConnect, or if you need to escalate \|\|8am-8pm
	\|-		\|-
	\|IT Network on Call\|\| \|\|		\|IT Network on Call\|\|For internal use only \|\|
	\|-		\|-
	\|IT RAVEN On Call\|\| \|\|		\|IT RAVEN On Call\|\|Use if it is not practical to call and you know it’s a RAVEN issue. \|\|8am-8pm
	\|-		\|-
	\|IT Service Desk On Call x6070\|\|~~To communicate~~ urgent ~~staff IT needs~~\|\|		\|IT Service Desk On Call x6070\|\|Providers should use when it is too urgent for a ticket but not convenient to stay on the line with a tech. (e.g. when they are with a patient)\|\|8am to 8pm
	\|}		\|}

JenniferH: /* PHARMACY ROLES */

2020-12-15T19:02:50Z

PHARMACY ROLES

← Older revision		Revision as of 19:02, 15 December 2020
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	!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT		!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT
	\|-		\|-
	\|BH Pharmacy On Call\|\|~~This is the person~~ that staff at our BH residential facilities should contact when they have medication questions \|\| 9am to 10pm, every day		\|BH Pharmacy On Call\|\|The pharmacist that staff at our BH residential facilities should contact when they have medication questions \|\| 9am to 10pm, every day
	\|-		\|-
	\|Clinic A/B/C Pharmacist\|\|~~these should be used~~ to contact the clinic pharmacists that are located in Clinic A, Clinic B, and Clinic C teamrooms \|\|Monday-Friday 8:30am-5:30pm (except holidays)		\|Clinic A/B/C Pharmacist\|\|to contact the clinic pharmacists that are located in Clinic A, Clinic B, and Clinic C teamrooms \|\|Monday-Friday 8:30am-5:30pm (except holidays)
	\|-		\|-
	\|ER Pharmacist\|\|~~This is a specific role designated~~ to answer questions from the ER about prescriptions. \|\|9am-10pm, Monday-Friday (except holidays)		\|ER Pharmacist\|\|to answer questions from the ER about prescriptions \|\|9am-10pm, Monday-Friday (except holidays)
	\|-		\|-
	\|Inpatient Pharmacy On Call\|\|to communicate about admitted patients, as well as ER and outpatient patients who need medication from the inpatient pharmacy. There may be some overlap between this role and the ER pharmacist role due to the fact that there is some overlap with regards to where in the building a medication comes from. If it’s an IV medication, the Inpatient Pharmacy on call will generally be the one to contact and if it’s an oral medication the ER pharmacist would be the right person. But don’t worry about that too much, the pharmacy staff will get you in touch with the right person. \|\|24 hours a day, any day		\|Inpatient Pharmacy On Call\|\|to communicate about admitted patients, as well as ER and outpatient patients who need medication from the inpatient pharmacy. There may be some overlap between this role and the ER pharmacist role due to the fact that there is some overlap with regards to where in the building a medication comes from. If it’s an IV medication, the Inpatient Pharmacy on call will generally be the one to contact and if it’s an oral medication the ER pharmacist would be the right person. But don’t worry about that too much, the pharmacy staff will get you in touch with the right person. \|\|24 hours a day, any day
	\|-		\|-
	\|LTC Pharmacy On Call\|\|~~This is the person~~ that staff at LTC should contact when they have medication questions (including needing refills of PRN medications and questions about items on the MAR)\|\|9am-10pm, every day		\|LTC Pharmacy On Call\|\|The pharmacist that staff at LTC should contact when they have medication questions (including needing refills of PRN medications and questions about items on the MAR)\|\|9am-10pm, every day
	\|-		\|-
	\|Outpatient Pharmacy 1 and 2\|\|The pharmacists logged into these roles are the data entry pharmacists. They can be used to communicate with pharmacy staff regarding prescriptions that have been written, will be written, or to ask pharmacy related questions. \|\|8:30am-7:30pm, Monday-Friday (except holidays)		\|Outpatient Pharmacy 1 and 2\|\|The pharmacists logged into these roles are the data entry pharmacists. They can be used to communicate with pharmacy staff regarding prescriptions that have been written, will be written, or to ask pharmacy related questions. \|\|8:30am-7:30pm, Monday-Friday (except holidays)
	\|-		\|-
	\|Village Ops Pharmacist\|\|for pharmacy questions when doing village travel by CHAs, SRC providers, and providers \|\|8:30am-5:30pm, Monday-Friday (except holidays)		\|Village Ops Pharmacist\|\|for pharmacy questions when doing village travel by CHAs, SRC providers, and providers. \|\|8:30am-5:30pm, Monday-Friday (except holidays)
	\|}		\|}

JenniferH: /* PHARMACY ROLES */

2020-12-15T18:59:46Z

PHARMACY ROLES

← Older revision		Revision as of 18:59, 15 December 2020
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	\|ER Pharmacist\|\|This is a specific role designated to answer questions from the ER about prescriptions. \|\|9am-10pm, Monday-Friday (except holidays)		\|ER Pharmacist\|\|This is a specific role designated to answer questions from the ER about prescriptions. \|\|9am-10pm, Monday-Friday (except holidays)
	\|-		\|-
	\|Inpatient Pharmacy On Call\|\|~~The person answering this role is the inpatient pharmacist. This pharmacist is responsible for all~~ admitted patients, as well as ER and outpatient patients who need medication from the inpatient pharmacy. There may be some overlap between this role and the ER pharmacist role due to the fact that there is some overlap with regards to where in the building a medication comes from. If it’s an IV medication, the Inpatient Pharmacy on call will generally be the one to contact and if it’s an oral medication the ER pharmacist would be the right person. But don’t worry about that too much, the pharmacy staff will get you in touch with the right person. \|\|24 hours a day, any day		\|Inpatient Pharmacy On Call\|\|to communicate about admitted patients, as well as ER and outpatient patients who need medication from the inpatient pharmacy. There may be some overlap between this role and the ER pharmacist role due to the fact that there is some overlap with regards to where in the building a medication comes from. If it’s an IV medication, the Inpatient Pharmacy on call will generally be the one to contact and if it’s an oral medication the ER pharmacist would be the right person. But don’t worry about that too much, the pharmacy staff will get you in touch with the right person. \|\|24 hours a day, any day
	\|-		\|-
	\|LTC Pharmacy On Call\|\|This is the person that staff at LTC should contact when they have medication questions (including needing refills of PRN medications and questions about items on the MAR)\|\|9am-10pm, every day		\|LTC Pharmacy On Call\|\|This is the person that staff at LTC should contact when they have medication questions (including needing refills of PRN medications and questions about items on the MAR)\|\|9am-10pm, every day

JenniferH: /* PHARMACY ROLES */

2020-12-15T18:58:32Z

PHARMACY ROLES

← Older revision		Revision as of 18:58, 15 December 2020
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	!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT		!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT
	\|-		\|-
	\|BH Pharmacy On Call\|\|This is the person that staff at our BH residential facilities should contact when they have medication questions \|\| 9am to 10pm, ~~all~~ day		\|BH Pharmacy On Call\|\|This is the person that staff at our BH residential facilities should contact when they have medication questions \|\| 9am to 10pm, every day
	\|-		\|-
	\|Clinic A/B/C Pharmacist\|\|~~a pharmacy resource for ambulatory clinic providers. The letter corresponds~~ to the clinic ~~group~~ \|\|Monday-Friday 8:30am-5:30pm (except holidays)		\|Clinic A/B/C Pharmacist\|\|these should be used to contact the clinic pharmacists that are located in Clinic A, Clinic B, and Clinic C teamrooms \|\|Monday-Friday 8:30am-5:30pm (except holidays)
	\|-		\|-
	\|ER Pharmacist\|\| \|\|~~24 hours a day~~, ~~any day~~		\|ER Pharmacist\|\|This is a specific role designated to answer questions from the ER about prescriptions. \|\|9am-10pm, Monday-Friday (except holidays)
	\|-		\|-
	\|Inpatient Pharmacy On Call\|\|for ~~questions about~~ ER ~~or admitted~~ patients \|\|24 hours a day, any day		\|Inpatient Pharmacy On Call\|\|The person answering this role is the inpatient pharmacist. This pharmacist is responsible for all admitted patients, as well as ER and outpatient patients who need medication from the inpatient pharmacy. There may be some overlap between this role and the ER pharmacist role due to the fact that there is some overlap with regards to where in the building a medication comes from. If it’s an IV medication, the Inpatient Pharmacy on call will generally be the one to contact and if it’s an oral medication the ER pharmacist would be the right person. But don’t worry about that too much, the pharmacy staff will get you in touch with the right person. \|\|24 hours a day, any day
	\|-		\|-
	\|~~Outpatient~~ Pharmacy ~~1 and 2~~\|\|~~for~~ questions about ~~a prescription that has been written or needs to be filled~~ \|\|~~Monday-Friday~~ 9am-~~7pm (except holidays)~~		\|LTC Pharmacy On Call\|\|This is the person that staff at LTC should contact when they have medication questions (including needing refills of PRN medications and questions about items on the MAR)\|\|9am-10pm, every day
	\|-		\|-
	\|Village Ops Pharmacist\|\|for pharmacy questions when doing village travel by CHAs, SRC providers, and providers \|\|~~Monday-Friday~~ 8:30am-5:30pm (except holidays)		\|Outpatient Pharmacy 1 and 2\|\|The pharmacists logged into these roles are the data entry pharmacists. They can be used to communicate with pharmacy staff regarding prescriptions that have been written, will be written, or to ask pharmacy related questions. \|\|8:30am-7:30pm, Monday-Friday (except holidays)
			\|-
			\|Village Ops Pharmacist\|\|for pharmacy questions when doing village travel by CHAs, SRC providers, and providers \|\|8:30am-5:30pm, Monday-Friday (except holidays)
	\|}		\|}

JenniferH: /* PHARMACY ROLES */

2020-12-15T18:50:35Z

PHARMACY ROLES

← Older revision		Revision as of 18:50, 15 December 2020
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	!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT		!style="width: 25%"\|NAME OF ROLE!!style="width: 50%"\|WHY TO USE IT!!style="width: 25%"\|WHEN TO USE IT
	\|-		\|-
	\|BH Pharmacy On Call\|\| \|\|		\|BH Pharmacy On Call\|\|This is the person that staff at our BH residential facilities should contact when they have medication questions \|\| 9am to 10pm, all day
	\|-		\|-
	\|Clinic A/B/C Pharmacist\|\|a pharmacy resource for ambulatory clinic providers. The letter corresponds to the clinic group \|\|Monday-Friday 8:30am-5:30pm (except holidays)		\|Clinic A/B/C Pharmacist\|\|a pharmacy resource for ambulatory clinic providers. The letter corresponds to the clinic group \|\|Monday-Friday 8:30am-5:30pm (except holidays)