Tiger Connect Roles

From Guide to YKHC Medical Practices


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COVID

NAME OF ROLE WHY TO USE IT WHEN TO USE IT
COVID-19 Response Team 24 hours a day, any day
PPE COVID-19 to communicate need for PPE if not available from department stock 24 hours a day, any day
Scheduling COVID-19

EMERGENCY SERVICES

NAME OF ROLE WHY TO USE IT WHEN TO USE IT
Administrator on-call To request approval for YK pay for patients who do not meet preapproved criteria. (On nights and weekends, you can use the RMT or ED doctor’s name for urgent travel.) 24 hours a day, any day
CHAP on Call
Child Abuse on Call 24 hours a day, any day
Clinical Director on-call For CD on call issues, and, if you are a hospitalist, to call in sick 24 hours a day, any day
Clinician Ethicist on-call 24 hours a day, any day
ED Charge Nurse On Duty 24 hours a day, any day
ED doctor on duty To communicate about a patient for whom a medevac is already activated. (Usually better to just call the main ED number and ask to speak to the ED doc). To communicate about a patient who needs to be transferred to the ED, NOT EMERGENCY RMT (unless patient is already being medevac’d) 24 hours a day, any day
ER Pharmacist 24 hours a day, any day
Ethics Committee On Call 24 hours a day, any day
OB High Risk On Call HROB To communicate about patients with pregnancy-related complications. 24 hours a day, any day
OR CRNA On Call for help with difficult airway or intubation OR general anesthesia needs with C-section or other emergency procedures, part of OR STAT C-section group 24 hours a day, any day
OR Charge Nurse On Call to schedule an OR case after discussing it with anesthesia 24 hours a day, any day
OR Circulating Nurse On Call texted as part of OR STAT C-section group 24 hours a day, any day
OR Scrub Tech On Call texted as part of OR STAT C-section group 24 hours a day, any day
Psych On Call
SART Adult On Call 24 hours a day, any day
SART Peds On Call 24 hours a day, any day

IT DEPARTMENT

NAME OF ROLE WHY TO USE IT WHEN TO USE IT
IT Manager On Call
IT Network on Call
IT RAVEN On Call
IT Service Desk On Call x6070 To communicate urgent staff IT needs

LONG TERM CARE (LTC)

NAME OF ROLE WHY TO USE IT WHEN TO USE IT
LTC (Elders Home) Doc
LTC Pharmacy On Call

NURSE ROLES

NAME OF ROLE WHY TO USE IT WHEN TO USE IT
Charge Nurse A/B/C regular outpatient clinic hours
ED Charge Nurse On Duty 24 hours a day, any day
NW Charge Nurse On Duty 24 hours a day, any day
OB Charge Nurse On Duty 24 hours a day, any day
RN CM On Call-Peds
RN CM On Call - Family Med
RN CM on Call - WH
RN CM on Call for Provider Call Out's

OPERATING ROOM (OR)

NAME OF ROLE WHY TO USE IT WHEN TO USE IT
OR CRNA On Call for help with difficult airway or intubation OR general anesthesia needs with C-section or other emergency procedures, part of OR STAT C-section group 24 hours a day, any day
OR Charge Nurse On Call to schedule an OR case after discussing it with anesthesia 24 hours a day, any day
OR Circulating Nurse On Call texted as part of OR STAT C-section group 24 hours a day, any day
OR Scrub Tech On Call texted as part of OR STAT C-section group 24 hours a day, any day

PHARMACY ROLES

NAME OF ROLE WHY TO USE IT WHEN TO USE IT
BH Pharmacy On Call
Clinic A/B/C Pharmacist a pharmacy resource for ambulatory clinic providers. The letter corresponds to the clinic group Monday-Friday 8:30am-5:30pm (except holidays)
ER Pharmacist 24 hours a day, any day
Inpatient Pharmacy On Call for questions about ER or admitted patients 24 hours a day, any day
Outpatient Pharmacy 1 and 2 for questions about a prescription that has been written or needs to be filled Monday-Friday 9am-7pm (except holidays)
Village Ops Pharmacist for pharmacy questions when doing village travel by CHAs, SRC providers, and providers Monday-Friday 8:30am-5:30pm (except holidays)

PROVIDER ROLES

NAME OF ROLE WHY TO USE IT WHEN TO USE IT
Audiologist On Call Available Monday-Friday
Dental on Call 24 hours a day, any day
Endoscopist On Duty
ED doctor on duty To communicate about a patient for whom a medevac is already activated. (Usually better to just call the main ED number and ask to speak to the ED doc). To communicate about a patient who needs to be transferred to the ED, NOT EMERGENCY RMT (unless patient is already being medevac’d) 24 hours a day, any day
Family Medicine Resident On Call 24 hours a day, any day (for scheduled shifts)
Hooper Bay Provider On Call
Kusko Wards Doctor (Emergency RMT) To communicate to the wards doctor about patients from Kusko Villages, including FOR EMERGENCY RMT.

For SRC providers, emergency consultation with physician.

Every day 8a-6p (even holidays and weekends)
OB High Risk On Call HROB To communicate about patients with pregnancy-related complications. 24 hours a day, any day
Optometry On Call For emergency optometry consults after 5pm weekdays, weekends, and holidays
Peds Wards on Duty To communicate about any chronic pediatric patient (CPP) from any village, to consult for any pediatric patient, to summon a pediatrician for an emergency including attendance at a delivery.

RMT for any chronic pediatrics patient.

24 hours a day, any day
Star Doc on-call If you are the Night Float, use this to call in your back-up doctor for medevacs. 24 hours a day, any day
Yukon Wards Doctor (Emergency RMT) To communicate to the wards doctor about patients from Yukon Villages, including FOR EMERGENCY RMT.

For SRC providers, emergency consultation with physician.

Every day 8a-6p (even holidays and weekends)

SUPPORT SERVICES

NAME OF ROLE WHY TO USE IT WHEN TO USE IT
CT Tech on Duty to communicate any questions regarding CT exams. Also can be used to notify about inbound patients (i.e. ER pending arrivals) but emergent response is probably still best with a phone call (not all staff have TT on their cell phones). 24 hours a day, any day
Halibut Hall Registration
Hostel 24 hours a day, any day
RN CM On Call-Peds
RN CM On Call - Family Med
RN CM on Call - WH
RN CM on Call for Provider Call Out's
Scheduling Department on Call
Telehealth On Call Support
Travel On Call