Video Teleconferencing (VTC)

From Guide to YKHC Medical Practices
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Video Teleconferencing or VTC enables a provider in Bethel to conduct a clinic visit with a patient in a remote village. The VTC system we use is Zoom. This is also used by specialists at ANMC in Anchorage to do visits remotely with patients who are here in Bethel. VTC/Vidyo is an extremely useful tool as travel is quite expensive and remote visits can save patients the substantial cost and inconvenience of traveling long distances.

The VTC/Vidyo system requires special software, hardware, and training on both the provider and patient ends. Once these are in place, providers can use the system to see and hear their patients remotely, usually in a village with the assistance of a Health Aide or Office Assistant. We have electronic stethoscopes to transmit heart, lung, and abdominal sounds and otoscope cameras that can take/save/send pictures.

These visits are scheduled for providers much the same way that regular visits are scheduled, except that the patients in the villages are advised that they will be seeing the provider remotely. Not all patients are appropriate for VTC visits, but they can be extremely useful for appropriately selected patients who cannot easily travel. There are dedicated VTC rooms in the outpatient clinic, but any closed exam room that has a webcam and the appropriate software can be used. A laptop can also be used if working remotely.

Click here to view YKHC sharepoint eVISIT job aids to assist with these visits}

 view primary care job aids for outpatient providers to understand workflow
 view VTC Provider - How to Share Screen to learn how to display patient's chart, ie lab results, during VTC visit