Guide to YKHC Medical Practices:Community Health Aide Program (CHAP): Difference between revisions

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The Community Health Aide Program was developed to meet the healthcare needs of rural Alaska in the 1950s and 1960s. When the TB epidemic was sweeping through Alaska in the 1950s, the possibility of home treatment provided the opportunity to utilize village workers in the Bethel region to distribute antibiotics. This successful demonstration of the use of local people as health care providers led to the concept of the Community Health Aide Program (CHAP), which was established with funding from IHS in 1968.
===Overview===
The Community Health Aide Program was developed to meet the healthcare needs of rural Alaska in the 1950s and 1960s. When the TB epidemic was sweeping through Alaska in the 1950s the possibility of home treatment provided the opportunity to utilize village workers in the Bethel region to distribute antibiotics. This successful demonstration of the use of local people as health care providers led to the concept of the Community Health Aide Program (CHAP), which was established with funding from the Indian Health Service in 1968.


The Community Health Aide Program is a sustainable, successful, and culturally acceptable health care delivery system in Alaska Native villages. With focused training and support, community health professionals deliver quality care in rural environments.
The Community Health Aide Program has become essential in rural communities. Alaska has approximately 550 Community Health Aides/Practitioners (CHA/Ps) in more than 170 rural Alaska villages. The Yukon-Kuskokwim Health Corporation manages the largest area, number of clinics, and number of Health Aides.


Community Health Aides/Practitioners are local people who are trained to become often the only healthcare provider in their community. Not only are they seeing patients during normal clinic hours but must also provide on-call service after hours. They receive training at one of a few training centers in Alaska to work within the guidelines of the Alaska Community Health Aide/Practitioner Manual (CHAM).  
YKHC has approximately 170 CHA/Ps in 47 communities. These local CHA/Ps provide front-line medical care providing on-call and emergency services 24 hours a day, 7 days a week while maintaining regular clinic hours to provide primary, preventive, and acute care. The Community Health Aide Manual (CHAM) outlines assessment and treatment protocols and they work under the clinical supervision of providers in Bethel or Subregional Clinics (SRC) to provide these services. Communication with providers happens with what we still call [[:Category:Radio Medical Traffic (RMT)|Radio Medical Traffic (RMT)]] from back when VHF radios were the only way to communicate from the village to Bethel (or often from village to village to Bethel).  


The CHAM outlines assessment and treatment protocols and they work closely with providers in Bethel or Subregional Clinics (SRC) to provide these services. Communication with providers happens with what we still call [[:category:Radio Medica Traffic (RMT)|Radio Medical Traffic]] (or RMT) from back when VHF radios were the only way to communicate from the village to Bethel (or often from village to village to Bethel).
As this program has evolved, the services provided by the Community Health Aides have also progressed. When the program began, infectious diseases were the major emphasis with tuberculosis and meningitis causing great morbidity and mortality in the villages. Since then, infectious diseases are not as prominent and services have progressed from providing only acute, urgent and emergent care. The CHAM has best practice algorithms for chronic conditions embedded in it as well so CHA/Ps are also able to provide preventive and chronic care to meet the changing needs of their communities.


Being a Community Health Aide/Practitioner is a demanding position with the health care of the community being their responsibility twenty-four hours a day. It’s important that they are supported by everyone including their family, their community members, village leadership, and corporate leadership.
The Community Health Aide Program is a sustainable, successful, and culturally acceptable health care delivery system in Alaska Native villages. With focused training and support, community health professionals can deliver quality care in rural environments. However, being a Community Health Aide/Practitioner is a demanding position with the health care of the community being their responsibility 24 hours a day. It’s important that they are supported by everyone, including their family, their community members, village leadership, their coworkers and supervisors, and corporate leadership.  


==Health Aide Training==
In 2010, the Community Health Aide Program was established as a federally recognized national program with the Indian Health Care Improvement Act Reauthorization. This allows establishment of a national Community Health Aide Program in accordance with the Alaskan program.
[[file:haclass.jpg|right]]'''Scope of Care Provided'''


Training is provided to approximately 160-190 Health Aide/Practitioners from 47 communities serviced by YKHC. Levels of Training include Pre-session, Session I, Session II, Session III, Session IV and Preceptorship.
===Community Health Aide Training===
Community Health Aides (CHAs) are selected by their communities and the CHAP department to receive training in Bethel but they may be selected for openings in one of the other three training centers in the state: Anchorage, Nome or Fairbanks. CHAs take part in four sessions of training and each lasts three to four weeks. Between sessions, the CHAs work in their clinics completing a skills list and practicum. Completion of the four-session training curriculum and successful completion of a clinical skills preceptorship and examination qualify the CHA as a Community Health Practitioner (CHP). CHA/Ps at any level of training may obtain certification by the Community Health Aide Program Certification Board.


'''Mechanism Used to Identify Patient Care Needs'''
The Health Aide training centers provide the opportunity for intensive training to Community Health Aides in four sessions. The curriculum is standardized and is always in a dynamic state of change to accommodate advances in medical practice, medication regimes, and technology. Students are taught a comprehensive approach to each patient including how to obtain a history, how to perform a physical examination, how to make an assessment and how to develop a treatment plan following specific guidelines. The Alaska Community Health Aide/Practitioner Manual (CHAM) and the Community Health Aide Program Certification Board Standards and Procedures provide training and standard of care guidelines.


Training sessions are scheduled based on the number of CHA/Ps who need to progress to the next level. It is the goal of the training program is for all CHA/Ps to become certified as a Community Health Practitioner, the highest level of training and practice for a CHA/P.
Trainee Requirements: Trainees in the YK Delta are selected by their community and CHAP department and are employed by YKHC. Trainees must test at eighth grade or above math/reading skills, complete and maintain Emergency Medical Services (EMS) training and have a desire to stay and work in his/her community.
Bethel’s Training Center has eight budgeted positions for Basic Training Instructors (BTIs). BTIs are usually either Nurse Practitioners or Physician Assistants although may also be staffed by CHPs and Physicians. When fully staffed, the Bethel training center can train up to 12 Community Health Aides per session, although staff shortages can have a negative effect on the number of CHA/Ps trained.


'''How the Department is Staffed to Meet the Patient Care Needs'''
===Field Supervision===
Community Health Aides in village clinics are supervised by the Field Supervision department. The staff in this department work closely with tribal leaders in each community to work to keep clinic doors open with Health Aides and Office Assistants available to see patients, maintain supplies, and keep up clinical quality improvement. The Field Supervision Coordinator is the head of this department and oversees the Supervisor Instructors (SI) who supervise CHA/Ps to maintain established corporate department policies and procedures, objectives, Quality Improvement programs, and safety standards. The staff in this department actively serve as resource people for CHA/Ps, Tribal Councils and communities in matters of YKHC policies and CHAP procedures. They work to identify needs, provide information and provide training as able and/or refer to other resources as appropriate.
===Well Child / Immunizations===
The Well Child Program helps children and young adults in the Yukon-Kuskokwim Delta grow up into healthy adults. Well Child services are offered to all children and young adults from ages 0–20. Community Health Aides/Practitioners from villages around the YK-Delta are trained to provide these preventative health services. Our program assists in the training of all Health Aides that provide Well Child Exams. Our program focuses on preventative health care. Preventative health care is key in teaching us how to take care of ourselves so we can avoid diseases and other health problems. It also helps identify problems early when treatment is easier and more effective.


There are eight budgeted positions for Basic Training Instructors (BTIs). BTIs are either Nurse Practitioners or Physicians Assistants.
The Immunization Program focuses on educating and providing immunizations to all people in the YK Delta. Our main focus is making sure that all children under 18 are receiving the appropriate immunizations for their age. We also want to make sure that all adults receive their immunizations. We work with all providers and assist in the Immunization training of all Health Aides.
 
===Compliance===
'''Process on Acting on Negative and Positive Variances'''
This department has staff to act as a resource to answer questions when it comes to compliance and YKHC’s relationship with The Joint Commission. This position also serves in a practical sense to inspect clinic facilities and ensure Joint Commission Standards are being met adequately. This department works closely with Field Supervision and Supervisor Instructors to improve the quality of CHAP’s processes, increase efficiency, reduce waste and ensure that patient safety standards are being met. This department also works closely with the Office of Environmental Health and Facilities departments to make sure village clinic findings are addressed.
 
Negative variances such as permanent staff shortage require the training schedule to be modified to meet the staffing restraints.
 
[[file:otitis.jpg|right]]==Clinic Supervision==
'''Scope of Care Provided'''
 
Approximately 160-190 CHA/Ps in 47 villages provide primary preventative, acute, and first responder care.
 
'''Mechanism Used to Identify Patient Care Needs'''
 
Patient need is identified by either direct referral from patient or family, referral from schools or other community sources, or referral from medical providers at secondary or tertiary sources in Bethel at the Yukon-Kuskokwim Delta Regional Hospital or in Anchorage at Alaska Native Medical Center.
 
'''How the Department is Staffed to Meet the Patient Care Needs'''
 
Staffing needs were determined by analysis of the annual actual numbers of patient encounters in the clinic. Staffing patterns were applied according to these numbers, and this number of positions per clinic has remained static.
 
==Compliance==
 
'''Scope of Care Provided'''
 
Program performance is measured and evaluated with regard to internal and external hospital regulations set forth by The Joint Commission and YKHC policies and procedures. Frequent village travel and close working relationships with Field Supervision staff ensure CHA/Ps are trained on proper clinic compliance.
 
'''Mechanism Used to Identify Patient Care Needs'''
 
Need is determined by compliance trends in village clinics, with patient safety being the top priority. Feedback by community members through Customer Comment Cards, Patient Encounter Reviews by the Clinic Quality Instructor, and board directives often give direction to the compliance program.
 
'''How the Department is Staffed to Meet the Patient Care Needs'''
 
The Community Health Aide Compliance Program is staffed with 1.0 FTE Bachelors- level Compliance Officer who has graduated from an accredited Environmental Health or similar program or who has obtained certification as a Registered Nurse.
 
'''Process on Acting on Negative and Positive Variances'''
 
With the assistance of Field Supervision staff, routine visits to clinics includes compliance through a site survey tool. Supervisor Instructors visit each of their assigned clinics an average of one visit per quarter. This allows for follow-up to compliance issues identified in previous trips. The Compliance Officer works closely with the Director of CHAP/Education and the Field Supervision Coordinator to identify and address different clinic compliance issues. Monthly and quarterly reporting provide feedback on the effectiveness of the program.

Latest revision as of 17:31, 13 April 2018

Overview

The Community Health Aide Program was developed to meet the healthcare needs of rural Alaska in the 1950s and 1960s. When the TB epidemic was sweeping through Alaska in the 1950s the possibility of home treatment provided the opportunity to utilize village workers in the Bethel region to distribute antibiotics. This successful demonstration of the use of local people as health care providers led to the concept of the Community Health Aide Program (CHAP), which was established with funding from the Indian Health Service in 1968.

The Community Health Aide Program has become essential in rural communities. Alaska has approximately 550 Community Health Aides/Practitioners (CHA/Ps) in more than 170 rural Alaska villages. The Yukon-Kuskokwim Health Corporation manages the largest area, number of clinics, and number of Health Aides.

YKHC has approximately 170 CHA/Ps in 47 communities. These local CHA/Ps provide front-line medical care providing on-call and emergency services 24 hours a day, 7 days a week while maintaining regular clinic hours to provide primary, preventive, and acute care. The Community Health Aide Manual (CHAM) outlines assessment and treatment protocols and they work under the clinical supervision of providers in Bethel or Subregional Clinics (SRC) to provide these services. Communication with providers happens with what we still call Radio Medical Traffic (RMT) from back when VHF radios were the only way to communicate from the village to Bethel (or often from village to village to Bethel).

As this program has evolved, the services provided by the Community Health Aides have also progressed. When the program began, infectious diseases were the major emphasis with tuberculosis and meningitis causing great morbidity and mortality in the villages. Since then, infectious diseases are not as prominent and services have progressed from providing only acute, urgent and emergent care. The CHAM has best practice algorithms for chronic conditions embedded in it as well so CHA/Ps are also able to provide preventive and chronic care to meet the changing needs of their communities.

The Community Health Aide Program is a sustainable, successful, and culturally acceptable health care delivery system in Alaska Native villages. With focused training and support, community health professionals can deliver quality care in rural environments. However, being a Community Health Aide/Practitioner is a demanding position with the health care of the community being their responsibility 24 hours a day. It’s important that they are supported by everyone, including their family, their community members, village leadership, their coworkers and supervisors, and corporate leadership.

In 2010, the Community Health Aide Program was established as a federally recognized national program with the Indian Health Care Improvement Act Reauthorization. This allows establishment of a national Community Health Aide Program in accordance with the Alaskan program.

Community Health Aide Training

Community Health Aides (CHAs) are selected by their communities and the CHAP department to receive training in Bethel but they may be selected for openings in one of the other three training centers in the state: Anchorage, Nome or Fairbanks. CHAs take part in four sessions of training and each lasts three to four weeks. Between sessions, the CHAs work in their clinics completing a skills list and practicum. Completion of the four-session training curriculum and successful completion of a clinical skills preceptorship and examination qualify the CHA as a Community Health Practitioner (CHP). CHA/Ps at any level of training may obtain certification by the Community Health Aide Program Certification Board.

The Health Aide training centers provide the opportunity for intensive training to Community Health Aides in four sessions. The curriculum is standardized and is always in a dynamic state of change to accommodate advances in medical practice, medication regimes, and technology. Students are taught a comprehensive approach to each patient including how to obtain a history, how to perform a physical examination, how to make an assessment and how to develop a treatment plan following specific guidelines. The Alaska Community Health Aide/Practitioner Manual (CHAM) and the Community Health Aide Program Certification Board Standards and Procedures provide training and standard of care guidelines.

Trainee Requirements: Trainees in the YK Delta are selected by their community and CHAP department and are employed by YKHC. Trainees must test at eighth grade or above math/reading skills, complete and maintain Emergency Medical Services (EMS) training and have a desire to stay and work in his/her community. Bethel’s Training Center has eight budgeted positions for Basic Training Instructors (BTIs). BTIs are usually either Nurse Practitioners or Physician Assistants although may also be staffed by CHPs and Physicians. When fully staffed, the Bethel training center can train up to 12 Community Health Aides per session, although staff shortages can have a negative effect on the number of CHA/Ps trained.

Field Supervision

Community Health Aides in village clinics are supervised by the Field Supervision department. The staff in this department work closely with tribal leaders in each community to work to keep clinic doors open with Health Aides and Office Assistants available to see patients, maintain supplies, and keep up clinical quality improvement. The Field Supervision Coordinator is the head of this department and oversees the Supervisor Instructors (SI) who supervise CHA/Ps to maintain established corporate department policies and procedures, objectives, Quality Improvement programs, and safety standards. The staff in this department actively serve as resource people for CHA/Ps, Tribal Councils and communities in matters of YKHC policies and CHAP procedures. They work to identify needs, provide information and provide training as able and/or refer to other resources as appropriate.

Well Child / Immunizations

The Well Child Program helps children and young adults in the Yukon-Kuskokwim Delta grow up into healthy adults. Well Child services are offered to all children and young adults from ages 0–20. Community Health Aides/Practitioners from villages around the YK-Delta are trained to provide these preventative health services. Our program assists in the training of all Health Aides that provide Well Child Exams. Our program focuses on preventative health care. Preventative health care is key in teaching us how to take care of ourselves so we can avoid diseases and other health problems. It also helps identify problems early when treatment is easier and more effective.

The Immunization Program focuses on educating and providing immunizations to all people in the YK Delta. Our main focus is making sure that all children under 18 are receiving the appropriate immunizations for their age. We also want to make sure that all adults receive their immunizations. We work with all providers and assist in the Immunization training of all Health Aides.

Compliance

This department has staff to act as a resource to answer questions when it comes to compliance and YKHC’s relationship with The Joint Commission. This position also serves in a practical sense to inspect clinic facilities and ensure Joint Commission Standards are being met adequately. This department works closely with Field Supervision and Supervisor Instructors to improve the quality of CHAP’s processes, increase efficiency, reduce waste and ensure that patient safety standards are being met. This department also works closely with the Office of Environmental Health and Facilities departments to make sure village clinic findings are addressed.