Tiger Connect: Difference between revisions

From Guide to YKHC Medical Practices
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|-
|Administrator on-call||To request approval for YK pay for patients who do not meet preapproved criteria. (On nights and weekends, you can use the RMT or ED doctor’s name for urgent travel.)||24 hours a day, any day
|Administrator on-call||To request approval for YK pay for patients who do not meet preapproved criteria. (On nights and weekends, you can use the RMT or ED doctor’s name for urgent travel.)||24 hours a day, any day
|-
|Audiologist On Call|| ||Available Monday-Friday
|-
|BH Pharmacy On Call|| ||
|-
|CHAP on Call|| ||
|-
|COVID-19 Response Team|| ||24 hours a day, any day
|-
|CT Tech on Duty|| ||24 hours a day, any day
|-
|Charge Nurse A/B/C|| ||regular outpatient clinic hours
|-
|Child Abuse on Call|| ||24 hours a day, any day
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|Clinic A/B/C Pharmacist|| ||
|-
|-
|Clinical Director on-call ||For CD on call issues, and, if you are a hospitalist, to call in sick||24 hours a day, any day
|Clinical Director on-call ||For CD on call issues, and, if you are a hospitalist, to call in sick||24 hours a day, any day
|-
|Clinician Ethicist on-call|| ||24 hours a day, any day
|-
|Dental on Call|| ||24 hours a day, any day
|-
|ED Charge Nurse On Duty|| ||24 hours a day, any day
|-
|-
|ED doctor on duty||To communicate about a patient for whom a medevac is already activated. (Usually better to just call the main ED number and ask to speak to the ED doc). To communicate about a patient who needs to be transferred to the ED, '''NOT''' EMERGENCY RMT (unless patient is already being medevac’d)||24 hours a day, any day
|ED doctor on duty||To communicate about a patient for whom a medevac is already activated. (Usually better to just call the main ED number and ask to speak to the ED doc). To communicate about a patient who needs to be transferred to the ED, '''NOT''' EMERGENCY RMT (unless patient is already being medevac’d)||24 hours a day, any day
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|ER Pharmacist|| ||24 hours a day, any day
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|Endoscopist On Duty|| ||
|-
|Ethics Committee On Call|| ||24 hours a day, any day
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|Family Medicine Resident On Call|| ||24 hours a day, any day (for scheduled family medicine shifts)
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|Halibut Hall Registration|| ||
|-
|Hooper Bay Provider On Call|| ||
|-
|Hostel|| ||24 hours a day, any day
|-
|IT Manager On Call||
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|IT Network on Call|| ||
|-
|IT RAVEN On Call|| ||
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|IT Service Desk On Call x6070||To communicate urgent staff IT needs||
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|Inpatient Pharmacy On Call|| ||
|-
|-
|Kusko Wards Doctor (Emergency RMT)||To communicate to the wards doctor about patients from Kusko Villages, including '''FOR EMERGENCY RMT'''.
|Kusko Wards Doctor (Emergency RMT)||To communicate to the wards doctor about patients from Kusko Villages, including '''FOR EMERGENCY RMT'''.
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||Every day 8a-6p (even holidays and weekends)
||Every day 8a-6p (even holidays and weekends)
|-
|-
|Yukon Wards Doctor (Emergency RMT)||To communicate to the wards doctor about patients from Yukon Villages, including '''FOR EMERGENCY RMT'''.
|LT (Elders Home) Doc|| ||
For SRC providers, emergency consultation with physician.
|-
||Every day 8a-6p (even holidays and weekends)
|LTC Pharmacy On Call|| ||
|-
|NW Charge Nurse On Duty|| ||24 hours a day, any day
|-
|OB Charge Nurse On Duty|| ||24 hours a day, any day
|-
|OB High Risk On Call HROB||To communicate about patients with pregnancy-related complications.||24 hours a day, any day
|-
|OR CRNA On Call|| ||24 hours a day, any day
|-
|OR Charge Nurse On Call|| ||24 hours a day, any day
|-
|OR Circulating Nurse On Call|| ||24 hours a day, any day
|-
|OR Scrub Tech On Call|| ||24 hours a day, any day
|-
|Optometry On Call|| ||24 hours a day, any day
|-
|Outpatient Pharmacy 1/2|| ||
|-
|PPE COVID-19||to communicate need for PPE if not available from department stock||24 hours a day, any day
|-
|-
|Pediatrics Wards on duty||To communicate about any chronic pediatric patient (CPP) from any village, to consult for any pediatric patient, to summon a pediatrician for an emergency including attendance at a delivery.
|Peds Wards on Duty||To communicate about any chronic pediatric patient (CPP) from any village, to consult for any pediatric patient, to summon a pediatrician for an emergency including attendance at a delivery.
'''RMT for any chronic pediatrics patient.'''
'''RMT for any chronic pediatrics patient.'''
||24 hours a day, any day
||24 hours a day, any day
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|Psych On Call|| ||
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|RN CM On Call-Peds|| ||
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|RN CM On Call - Family Med|| ||
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|RN CM on Call - WH|| ||
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|RN CM on Call for Provider Call Out's|| ||
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|SART Adult On Call|| ||24 hours a day, any day
|-
|SART Peds On Call|| ||24 hours a day, any day
|-
|Scheduling COVID-19|| ||
|-
|Scheduling Department on Call|| ||
|-
|-
|Star Doc on-call||If you are the Night Float, use this to call in your back-up doctor for medevacs.||24 hours a day, any day
|Star Doc on-call||If you are the Night Float, use this to call in your back-up doctor for medevacs.||24 hours a day, any day
|-
|-
|High Risk OB (HROB) on-call||To communicate about patients with pregnancy-related complications.||24 hours a day, any day
|Telehealth On Call Support|| ||
|-
|Travel On Call|| ||
|-
|Village Ops Pharmacist|| ||
|Yukon Wards Doctor (Emergency RMT)||To communicate to the wards doctor about patients from Yukon Villages, including '''FOR EMERGENCY RMT'''.
For SRC providers, emergency consultation with physician.
||Every day 8a-6p (even holidays and weekends)
|}
|}


Revision as of 06:50, 20 November 2020

Overview

Tiger Connect has replaced pagers at YKHC. It is automatically installed on your PowerChart/FirstNet desktop and you should also install this on your regular desktop. It can be installed on your personal phone as well.

Tiger Connect allows you to text within YKHC and to ANMC. You can text individuals as well as groups. Roles may be assigned as well and as providers go on/off duty, they will transfer the ‘role’ to the subsequent provider.

Texts live for 1 day only and then will disappear, so not intended for permanent documentation.

Roles

Roles may be assigned as well. As providers in these roles go on/off duty, they will transfer the ‘role’ to the on coming provider.

NAME OF ROLE WHY TO USE IT WHEN TO USE IT
Administrator on-call To request approval for YK pay for patients who do not meet preapproved criteria. (On nights and weekends, you can use the RMT or ED doctor’s name for urgent travel.) 24 hours a day, any day
Audiologist On Call Available Monday-Friday
BH Pharmacy On Call
CHAP on Call
COVID-19 Response Team 24 hours a day, any day
CT Tech on Duty 24 hours a day, any day
Charge Nurse A/B/C regular outpatient clinic hours
Child Abuse on Call 24 hours a day, any day
Clinic A/B/C Pharmacist
Clinical Director on-call For CD on call issues, and, if you are a hospitalist, to call in sick 24 hours a day, any day
Clinician Ethicist on-call 24 hours a day, any day
Dental on Call 24 hours a day, any day
ED Charge Nurse On Duty 24 hours a day, any day
ED doctor on duty To communicate about a patient for whom a medevac is already activated. (Usually better to just call the main ED number and ask to speak to the ED doc). To communicate about a patient who needs to be transferred to the ED, NOT EMERGENCY RMT (unless patient is already being medevac’d) 24 hours a day, any day
ER Pharmacist 24 hours a day, any day
Endoscopist On Duty
Ethics Committee On Call 24 hours a day, any day
Family Medicine Resident On Call 24 hours a day, any day (for scheduled family medicine shifts)
Halibut Hall Registration
Hooper Bay Provider On Call
Hostel 24 hours a day, any day
IT Manager On Call
IT Network on Call
IT RAVEN On Call
IT Service Desk On Call x6070 To communicate urgent staff IT needs
Inpatient Pharmacy On Call
Kusko Wards Doctor (Emergency RMT) To communicate to the wards doctor about patients from Kusko Villages, including FOR EMERGENCY RMT.

For SRC providers, emergency consultation with physician.

Every day 8a-6p (even holidays and weekends)
LT (Elders Home) Doc
LTC Pharmacy On Call
NW Charge Nurse On Duty 24 hours a day, any day
OB Charge Nurse On Duty 24 hours a day, any day
OB High Risk On Call HROB To communicate about patients with pregnancy-related complications. 24 hours a day, any day
OR CRNA On Call 24 hours a day, any day
OR Charge Nurse On Call 24 hours a day, any day
OR Circulating Nurse On Call 24 hours a day, any day
OR Scrub Tech On Call 24 hours a day, any day
Optometry On Call 24 hours a day, any day
Outpatient Pharmacy 1/2
PPE COVID-19 to communicate need for PPE if not available from department stock 24 hours a day, any day
Peds Wards on Duty To communicate about any chronic pediatric patient (CPP) from any village, to consult for any pediatric patient, to summon a pediatrician for an emergency including attendance at a delivery.

RMT for any chronic pediatrics patient.

24 hours a day, any day
Psych On Call
RN CM On Call-Peds
RN CM On Call - Family Med
RN CM on Call - WH
RN CM on Call for Provider Call Out's
SART Adult On Call 24 hours a day, any day
SART Peds On Call 24 hours a day, any day
Scheduling COVID-19
Scheduling Department on Call
Star Doc on-call If you are the Night Float, use this to call in your back-up doctor for medevacs. 24 hours a day, any day
Telehealth On Call Support
Travel On Call
Village Ops Pharmacist Yukon Wards Doctor (Emergency RMT) To communicate to the wards doctor about patients from Yukon Villages, including FOR EMERGENCY RMT.

For SRC providers, emergency consultation with physician.

Every day 8a-6p (even holidays and weekends)

Groups

NAME OF GROUP WHY TO USE IT
Trauma Heads Up
  • This is when we have a trauma coming in that allows us to make sure those that are on call to be on alert. You do not need to call back unless you have questions, this one is just an FYI
  • Sender of a heads up message content - needs to enter in basic information, anticipated and ETA. If it gets cancelled please use this notification and “cancel” in message.
  1. Pharmacy
  2. OR CRNA
  3. ED Charge Nurse
  4. ED Doctor
  5. RT
  6. CT Tech
  7. Lab
Trauma Level I Activation (full trauma activation)
  • This would require all those on the list to come to the ER/or other location if different. Please do not call as this takes time away from staff already dealing with an emergent issue.
  • Sender of Trauma level I activation message content – Location, anticipated needs, keep it short and sweet. (you may exclude any one from this list if you are sure you will not need them- example - EX-OR CRNA)
  1. Pharmacy
  2. OR CRNA
  3. ED Charge Nurse
  4. ED Doctor
  5. RT
  6. CT Tech
  7. Lab
Trama level II Activation (modified trauma)
  • Please send, it allows us to verify activation.
  • Sender message – MRN, RM#
  1. ED Doc,
  2. RT
  3. CT Tech
  4. ED Charge Nurse
***Charge nurses will be responsible for making sure the data gets placed in the green folder at the nurses’ stationfor any Trauma.

Text Duration

Texts live for 1 day only and then will disappear, so it is not intended for permanent documentation.

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